We are a growing company that designs and builds high quality products. We may not be as big as others but you won't find better designed or higher quality products at any price - backed by unmatched support after the sale.
Choosing to work with us is the beginning of a relationship. We are dedicated to helping you perform your best and we have the knowledge to back it up. You are more than just a number on an invoice here.
When a customer buys from us - the files for their shocks are saved in our database under their name. We record the serial numbers along with all valving information for every shock we build. This allows us to access the original valving data when doing repairs or service. This is especially useful when reproducing shocks that have been destroyed in a crash.
This process also allows us to track used shocks for customers who may have purchased them from another racer. We use the serial numbers to access the original information and complete history, then transfer it to the new owner's file.
Utilizing a system like this creates more work for us in the end, but it's the only way to run a truly professional operation that is an asset to it's customers and not just a brand name.